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Author(s): Isabel Maria Noronha de Resende Horta
Ana Maria Cunha Ribeiro dos Santos Ponces Camanho
Jorge Manuel Fachana Moreira da Costa
Title: Combined use of key performance indicators and data envelopment analysis for the performance assessment of construction companies
Issue Date: 2009
Abstract: The traditional Construction Industry (CI) web benchmarking systems aredesigned to provide results based on key performance indicators, so a singlecompany performance measure is usually unavailable. This research aims tofulfil this gap by using Data Envelopment Analysis (DEA) as a method forcomplementing the information provided by the traditional assessments basedon performance indicators. The Portuguese CI web benchmarking system,icBench, was used to demonstrate the advantages of integrating bothapproaches. The analysis included a sample of 20 Portuguese leadingcontractors. The assessment of contractors described in this study adopted twodifferent perspectives: organizational performance and operations performance.Two types of DEA models were used for each perspective: one allows factorweights to vary freely and the other includes weight restrictions. The resultsobtained show that DEA can be a useful technique to identify efficientcompanies and to provide performance improvement targets for the others.
Subject: Gestão industrial, Outras ciências da engenharia e tecnologias
Industrial management, Other engineering and technologies
Source: Proceedings of the PMA Conference 2009
Document Type: Artigo em Livro de Atas de Conferência Internacional
Rights: restrictedAccess
Appears in Collections:FEUP - Artigo em Livro de Atas de Conferência Internacional

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