A Comunicação e o Diálogo na Escola: Uma breve reflexão sobre o papel do/a Mediador Socioeducativo/a como promotor/a do diálogo entre os/as adultos/as e os/as alunos/as; os/as funcionários/as; a escola e a comunidade

Abstract

This report was developed as part of the Master's Degree in Educational Sciences at the Faculty of Psychology and Educational Sciences of the University of Porto and describes the intervention carried out in an educational context of a private institution from the Nursery to the 1st Cycle of Basic Education (EB). The internship experience seeks to investigate and intervene in the field of communication within the school environment, working on dialog between children and adults, between staff and with the community, raising awareness about dialog and respect. To this end, the educational paradigms of Cosme & Trindade (2009, 2016), the studies of Graue & Walsh (2003) and Cortesão & Jesus (2010) on student participation in school are used, the research of Rodrigues (2009) and Castro (2002) on the different agents present in the staff of a school, delving into the role of educational assistants and, finally, observing the relationship between school and community, using Marujo, Neto and Perloiro (2005) and Oliveira & Marinho-Araújo (2010). The intervention method used was consultancy, as well as ethnography with participant observation, group interviews and online questionnaire surveys. The intervention included direct and indirect actions aimed at improving communication within the educational context, which justified the group interviews with staff, as well as the reactivation of school assemblies with the children. The results of the intervention point to the need to prioritize communication relationships at school and demonstrate the possibility of the Education Sciences as a mediator in this process. The internship was fundamental to understanding the different aspects of how the school works, as well as seeing the professional role of the field of EC in practice.