Please use this identifier to cite or link to this item: http://hdl.handle.net/10216/97757
Author(s): Teresa Sarmento
Lia Patrício
Title: Incorporating the customer experience along different iterative cycles of service design
Issue Date: 2014
Subject: Ciências da engenharia e tecnologias
Engineering and technology
Call Number: 70484
URI: http://hdl.handle.net/10216/97757
Source: SERVDES 2014
Document Type: Artigo em Livro de Atas de Conferência Internacional
Rights: restrictedAccess
Appears in Collections:FEUP - Artigo em Livro de Atas de Conferência Internacional

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