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Author(s): Jorge Moreira da Costa
Helena Corvacho
Title: Improving Housing Quality through Client-Focused Information
Issue Date: 2015-11
Abstract: Housing is among the main drivers for the Construction Industry (CI) in most countries, providing theresponse to a fundamental need of people. This fulfilment usually involves a significant burden to thefinancial resources of individuals or families, extending for a considerable lapse of time. Nevertheless, theinformation that the CI provides to its housing customers is far behind what other industries do. Thechoosing of a home is mostly based on non-specialist direct analysis as any documents that might beavailable are generally technically-oriented. Several Design Quality Evaluation Methods (DQEM) havebeen developed and even implemented in some countries (i.e. Qualitel/France, SEL/Switzerland, HQI/UK,MC_FEUP/Portugal) but they have yet to achieve recognition as a suitable tool for Client-as-Userdecision. Unlike other industries which engage in making their clients more knowledgeable and able tochoose wisely among the diverse offers in the market, CI seems unconcerned by this. Thus, a recollection ofsurveys concerning the impact of the Design stage of a construction project is presented, followed by anoverview of some of the more widely known DQEM. This is followed by a discussion and proposal of amore user-friendly approach for the presentation of quality performance levels in housing design and howit might be used as an asset for a change in the way CI is perceived by public opinion, fostering userknowledge and client-induced industry improvement .
Subject: Engenharia civil, Engenharia civil
Civil engineering, Civil engineering
Scientific areas: Ciências da engenharia e tecnologias::Engenharia civil
Engineering and technology::Civil engineering
Source: CIB 2015 Joint International Symposium - Going North for Sustainability: Leveraging Knowledge and Innovation for Sustainable Construction and Development
Document Type: Artigo em Livro de Atas de Conferência Internacional
Rights: openAccess
Appears in Collections:FEUP - Artigo em Livro de Atas de Conferência Internacional

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