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Author(s): Márcia Oliveira
Dalila B.M.M. Fontes
Teresa Pereira
Title: Multicriteria Decision Making: A Case Study in the Automobile Industry, FEP Working Paper, n. 483, 2013
Issue Date: 2013
Abstract: Multi-criteria decision analysis (MCDA) has been one of the fastest-growingareas of operations research during the last decades. The academic attentiondevoted to MCDA motivated the development of a great variety of approachesand methods within the field. These methods distinguish themselvesin terms of procedures, theoretical assumptions and type of decisionaddressed. This diversity poses challenges to the process of selecting themost suited method for a specific real-world decision problem. In this paperwe present a case study in a real-world decision problem arising in thepainting sector of an automobile plant. We tackle the problem by resorting tothe well-known AHP method and to the MCDA method proposed by Pereiraand Fontes (2012) (MMASSI). By relying on two, rather than one, MCDAmethods we expect to improve the confidence and robustness of the obtainedresults. The contributions of this paper are twofold: first, we intend to investigatethe contrasts and similarities of the results obtained by distinct MCDAapproaches (AHP and MMASSI); secondly, we expect to enrich the literatureof the field with a real-world MCDA case study on a complex decisionmaking problem since there is a paucity of applied research work addressingreal decision problems faced by organizations.
Subject: Economia e gestão
Economics and Business
Scientific areas: Ciências sociais::Economia e gestão
Social sciences::Economics and Business
Document Type: Trabalho Académico
Rights: openAccess
Appears in Collections:FEP - Trabalho Académico

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