Gestão eletrônica entre a ilusão e a realidade: um estudo comparativo Brasil e Portugal da estratégia de utilização das plataformas públicas de informação Digital

Abstract

The almost mandatory virtualization of public services drives the use of digital platforms as a mechanism for providing information to citizens. This work aims to analysesome aspects of the strategies adopted in Brazil and Portugal for access to information and to what extent the adopted digital policies provide participatory -and more effective -citizen interaction for users of digital public platforms in the search for information in these countries