Enhancing interoperability: ontology-mapping in an electronic institution

Abstract

The automation of B2B processes requires a high level of interoperability between potentially disparate systems. We model such systems using software agents (representing enterprises), which interact using specific protocols. When considering open environments, interoperability problems are even more challenging. Addressing business automation as a task that intends to align businesses through a tight integration of processes may not be desirable, because business relationships may be temporary and dynamic. Furthermore, openness implies heterogeneity of technologies, processes, and even domain ontologies. After discussing these issues, this paper presents, in the context of an Electronic Institution, an ontology-mapping service that enables the automation of negotiation protocols when agents may use different ontologies to represent their domain knowledge. The ontology-mapping service employs two approaches used for lexical and semantic similarity, namely N-Grams and WordNet, and poses few requirements on the ontologies' representation format. Examples are provided that illustrate the integration of ontology-mapping with automated negotiation. Â(c) 2009 Springer Berlin Heidelberg.