Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/160053| Author(s): | João Carlos Marques Grilo de Sousa |
| Title: | The Concierge Model: Enhancing Customer Support Experience During Telecommunication Onboarding |
| Issue Date: | 2024-07-16 |
| Subject: | Outras ciências da engenharia e tecnologias Other engineering and technologies |
| Scientific areas: | Ciências da engenharia e tecnologias::Outras ciências da engenharia e tecnologias Engineering and technology::Other engineering and technologies |
| DOI: | 10.34626/8qpp-0a42 |
| TID identifier: | 203858565 |
| URI: | https://hdl.handle.net/10216/160053 |
| Document Type: | Dissertação |
| Rights: | embargoedAccess |
| Embargo End Date: | 2027-07-15 |
| Appears in Collections: | FEUP - Dissertação |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 680248.pdf Restricted Access | The Concierge Model: Enhancing Customer Support Experience During Telecommunication Onboarding | 2.55 MB | Adobe PDF | View/Open |
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