Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/144925| Author(s): | Matilde Miguel do Rego Balio |
| Title: | THE PARADIGM OF CUSTOMER RETENTION PROACTIVE CUS- TOMER SERVICE IN A PORTUGUESE TELECOM COMPANY |
| Issue Date: | 2022-10-28 |
| Subject: | Economia e gestão Economics and Business |
| Scientific areas: | Ciências sociais::Economia e gestão Social sciences::Economics and Business |
| DOI: | 10.34626/phq0-5r32 |
| TID identifier: | 203258355 |
| URI: | https://hdl.handle.net/10216/144925 |
| Document Type: | Dissertação |
| Rights: | restrictedAccess |
| Appears in Collections: | FEP - Dissertação |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 589626.pdf Restricted Access | THE PARADIGM OF CUSTOMER RETENTION - PROACTIVE CUSTOMER SERVICE IN A PORTUGUESE TELECOM COMPANY | 1.2 MB | Adobe PDF | View/Open |
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