THE PARADIGM OF CUSTOMER RETENTION PROACTIVE CUS- TOMER SERVICE IN A PORTUGUESE TELECOM COMPANY

Please use this identifier to cite or link to this item: https://hdl.handle.net/10216/144925

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DC Field	Value	Language
dc.creator	Matilde Miguel do Rego Balio
dc.date.accessioned	2025-11-11T07:16:23Z	-
dc.date.available	2025-11-11T07:16:23Z	-
dc.date.issued	2022-10-28
dc.date.submitted	2022-10-17
dc.identifier.other	sigarra:589626
dc.identifier.uri	https://hdl.handle.net/10216/144925	-
dc.language.iso	por
dc.rights	restrictedAccess
dc.subject	Economia e gestão
dc.subject	Economics and Business
dc.title	THE PARADIGM OF CUSTOMER RETENTION PROACTIVE CUS- TOMER SERVICE IN A PORTUGUESE TELECOM COMPANY
dc.type	Dissertação
dc.contributor.uporto	Faculdade de Economia
dc.identifier.doi	10.34626/phq0-5r32
dc.identifier.tid	203258355
dc.subject.fos	Ciências sociais::Economia e gestão
dc.subject.fos	Social sciences::Economics and Business
thesis.degree.discipline	Mestrado em Gestão de Serviços
thesis.degree.grantor	Faculdade de Economia
thesis.degree.grantor	Universidade do Porto
thesis.degree.level	1
Appears in Collections:	FEP - Dissertação

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