People, Process, Technology in Construction 4.0 - Balancing knowledge, distrust and motivations

Abstract

: Construction sector digital transformation is an ongoing task engaged by the urgent goals of a more sustainable, efficient and competitive industry. Construction embraces these challenges quite behind. Given its unique environment, the success of transformation actions is fundamental. People, process and technology are essential analysis dimensions of the productive chain and involved parties. The outcomes and success measurement of these initiatives require advanced insights in order to strategically target the actions. The present research contributes with tools for improved approaches to digital transformation initiatives, providing a framework to perform assessments and obtain a streamlined awareness of stakeholder's perceptions, motivations and confidence regarding one or more supporting principles of the Construction 4.0 vision. The development was based on state-of-the-art viewpoint and analysis of specific digital transformation initiatives. The framework output assumes the format of a survey. This was circulated on the context of post-graduate training actions. The motivation was achieving, for a specific type of stakeholder and context, a global picture regarding digital transformation impressions in its dimensions. The findings evidence that "Technological dimension" is, in general, more mature than the others, meaning that efforts must concentrate on people motivations and added value of the transformation at "process level".