Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/132663| Author(s): | Paulo Miguel da Silva Alves |
| Title: | Mapping and Improving the Customer Support Team's Performance in an E-commerce Platform |
| Issue Date: | 2020-07-10 |
| Subject: | Outras ciências da engenharia e tecnologias Other engineering and technologies |
| Scientific areas: | Ciências da engenharia e tecnologias::Outras ciências da engenharia e tecnologias Engineering and technology::Other engineering and technologies |
| DOI: | 10.34626/wtxq-8071 |
| TID identifier: | 202593959 |
| URI: | https://hdl.handle.net/10216/132663 |
| Document Type: | Dissertação |
| Rights: | openAccess |
| Appears in Collections: | FEUP - Dissertação |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 410655.pdf | Mapping and Improving the Customer Support Team's Performance in an E-commerce Platform | 3.13 MB | Adobe PDF |  View/Open |
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