Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/122310| Author(s): | Valéria da Silva Rodrigues |
| Title: | Antecedentes e Consequentes do Customer Delight |
| Issue Date: | 2019-09-20 |
| Subject: | Economia e gestão Economics and Business |
| Scientific areas: | Ciências sociais::Economia e gestão Social sciences::Economics and Business |
| DOI: | 10.34626/wy42-hd81 |
| TID identifier: | 202566471 |
| URI: | https://hdl.handle.net/10216/122310 |
| Document Type: | Dissertação |
| Rights: | openAccess |
| Appears in Collections: | FEP - Dissertação |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 352386.pdf | Customer Delight em Serviços: Antecedentes e Impactos na Cocriação de Valor entre Cliente e Prestadores | 1.23 MB | Adobe PDF |  View/Open |
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