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https://repositorio-aberto.up.pt/handle/10216/98080| Author(s): | A. S. Camanho R. G. Dyson |
| Title: | Cost efficiency, production and value-added models in the analysis of bank branch performance |
| Issue Date: | 2005 |
| Abstract: | This paper develops a framework for performanceappraisal in the context of a bank branch network. A dataenvelopment analysis model is advocated that can identify bothinput and output inefficiencies from a cost minimizationperspective. The model is then applied to the analysis of a bankbranch network and the production and value-added approachesare deployed jointly to give a comprehensive assessment of bankbranch efficiency. The sources of underperformance are identifiedand their managerial implications are explored. |
| Subject: | Gestão industrial, Outras ciências da engenharia e tecnologias Industrial management, Other engineering and technologies |
| Scientific areas: | Ciências da engenharia e tecnologias::Outras ciências da engenharia e tecnologias Engineering and technology::Other engineering and technologies |
| URI: | http://hdl.handle.net/10216/98080 |
| Document Type: | Artigo em Revista Científica Internacional |
| Rights: | restrictedAccess |
| Appears in Collections: | FEUP - Artigo em Revista Científica Internacional |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 56958.pdf Restricted Access | 199.9 kB | Adobe PDF | Request a copy from the Author(s) |
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