Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/93479| Author(s): | Tomé Jorge Quadros Flores Gonçalves |
| Title: | Customer Profitability Analysis: Specification of Indicators and Improvement of Procedures for Data Collection |
| Issue Date: | 2014-07-10 |
| Subject: | Ciências da engenharia e tecnologias Engineering and technology |
| Scientific areas: | Ciências da engenharia e tecnologias Engineering and technology |
| DOI: | 10.34626/15tb-nd06 |
| TID identifier: | 201808730 |
| URI: | https://hdl.handle.net/10216/93479 |
| Document Type: | Dissertação |
| Rights: | openAccess |
| Appears in Collections: | FEUP - Dissertação |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 31744.pdf | Customer Profitability Analysis: Specification of Indicators and Improvement of Procedures for Data Collection | 2.35 MB | Adobe PDF |  View/Open |
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