Please use this identifier to cite or link to this item: http://hdl.handle.net/10216/93479
Author(s): Tomé Jorge Quadros Flores Gonçalves
Title: Customer Profitability Analysis: Specification of Indicators and Improvement of Procedures for Data Collection
Issue Date: 2014-07-10
Subject: Ciências da engenharia e tecnologias
Engineering and technology
TID identifier : 201808730
URI: http://hdl.handle.net/10216/93479
Document Type: Dissertação
Rights: openAccess
Appears in Collections:FEUP - Dissertação

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