Please use this identifier to cite or link to this item: https://hdl.handle.net/10216/92133
Author(s): Bruno Carneiro Oliveira
Title: Implementation of a Customer Profitability Analysis model in the Service sector
Issue Date: 2016-07-13
Subject: Outras ciências da engenharia e tecnologias
Other engineering and technologies
Scientific areas: Ciências da engenharia e tecnologias::Outras ciências da engenharia e tecnologias
Engineering and technology::Other engineering and technologies
TID identifier: 201805588
URI: https://hdl.handle.net/10216/92133
Document Type: Dissertação
Rights: openAccess
Appears in Collections:FEUP - Dissertação

Files in This Item:
File Description SizeFormat 
142701.pdfImplementation of a CPA model in the service sector2.82 MBAdobe PDFThumbnail
View/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.