Please use this identifier to cite or link to this item: https://hdl.handle.net/10216/91013
Author(s): Jorge Teixeira
Lia Patrício
Raymond P- Fisk
Title: Broadening Service Customer Experience with an Activity-Centric perspective
Issue Date: 2016-06
URI: https://hdl.handle.net/10216/91013
Source: AMA SERVSIG 2016
Document Type: Resumo de Comunicação em Conferência Internacional
Rights: restrictedAccess
Appears in Collections:FEUP - Resumo de Comunicação em Conferência Internacional

Files in This Item:
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176421.pdf
  Restricted Access
AMA Servsig Proceedings 20168.84 MBAdobe PDFView/Open


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