Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/90868
Author(s): | Teresa Fernandes Teresa Pinto |
Title: | Dimensions and Outcomes of Customer Experience: a Study on Retail Banking Services |
Issue Date: | 2017 |
Subject: | Ciências Sociais, Ciências sociais Social sciences, Social sciences |
Scientific areas: | Ciências sociais Social sciences |
URI: | https://hdl.handle.net/10216/90868 |
Document Type: | Livro de Atas de Conferência Internacional |
Rights: | restrictedAccess |
Appears in Collections: | FEP - Livro de Atas de Conferência Internacional |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
175341.pdf Restricted Access | Abstract | 73.38 kB | Adobe PDF | Request a copy from the Author(s) |
175341.1.pdf Restricted Access | Proceedings of the 5th Naples Forum on Service | 11.42 MB | Adobe PDF | Request a copy from the Author(s) |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.