Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/70753
Author(s): | Mónica Susana Soares |
Title: | Tratamento e Gestão de Reclamações em Serviços |
Issue Date: | 2013-12-05 |
Subject: | Economia e gestão Economics and Business |
Scientific areas: | Ciências sociais::Economia e gestão Social sciences::Economics and Business |
URI: | https://hdl.handle.net/10216/70753 |
Document Type: | Dissertação |
Rights: | openAccess |
License: | https://creativecommons.org/licenses/by-nc/4.0/ |
Appears in Collections: | FEP - Dissertação |
This item is licensed under a Creative Commons License