Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/57322| Author(s): | Ferraz, Diogo Mendes Moura |
| Title: | As Casas de Apostas online: Estudo sobre a satisfação e fidelização do cliente no mercado de apostas desportivas |
| Publisher: | Faculdade de Economia da Universidade do Porto FEP |
| Issue Date: | 2012-01-20 |
| Description: | Gestão de Serviços Master in Services Management |
| Subject: | Porto |
| DOI: | 10.34626/14c6-tt44 |
| URI: | http://hdl.handle.net/10216/57322 |
| Document Type: | Dissertação |
| Rights: | openAccess |
| Appears in Collections: | FEP - Dissertação |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| TeseMDiogoFerraz2011.pdf | 1.27 MB | Adobe PDF |  View/Open |
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