Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/152065| Author(s): | Maria Manuel Teixeira Pinto |
| Title: | Increasing Productivity in a Helpdesk and IT Support Operation |
| Issue Date: | 2023-07-11 |
| Subject: | Engenharia mecânica Mechanical engineering |
| Scientific areas: | Ciências da engenharia e tecnologias::Engenharia mecânica Engineering and technology::Mechanical engineering |
| DOI: | 10.34626/zjq8-cm52 |
| TID identifier: | 203425790 |
| URI: | https://hdl.handle.net/10216/152065 |
| Document Type: | Dissertação |
| Rights: | openAccess |
| Appears in Collections: | FEUP - Dissertação |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 636787.pdf | Increasing Productivity in a Helpdesk and IT Support Operation | 3.47 MB | Adobe PDF |  View/Open |
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