The Modern Call Center: The Relationship between Service Quality Metrics and Employee's Performance Amplifon Case Study

Please use this identifier to cite or link to this item: https://hdl.handle.net/10216/146605

Full metadata record

DC Field	Value	Language
dc.creator	Filipa Guerrilha Pinto Oom do Vale
dc.date.accessioned	2025-11-09T15:23:44Z	-
dc.date.available	2025-11-09T15:23:44Z	-
dc.date.issued	2022-10-19
dc.date.submitted	2022-10-18
dc.identifier.other	sigarra:596995
dc.identifier.uri	https://hdl.handle.net/10216/146605	-
dc.language.iso	eng
dc.rights	restrictedAccess
dc.subject	Economia e gestão
dc.subject	Economics and Business
dc.title	The Modern Call Center: The Relationship between Service Quality Metrics and Employee's Performance Amplifon Case Study
dc.type	Relatório de Estágio
dc.contributor.uporto	Faculdade de Economia
dc.identifier.doi	10.34626/tw66-mq23
dc.identifier.tid	203256832
dc.subject.fos	Ciências sociais::Economia e gestão
dc.subject.fos	Social sciences::Economics and Business
thesis.degree.discipline	Mestrado em Gestão
thesis.degree.grantor	Faculdade de Economia
thesis.degree.grantor	Universidade do Porto
thesis.degree.level	1
Appears in Collections:	FEP - Relatório de Estágio

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