Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/141614| Author(s): | Teresa Fernandes Rita Cardoso |
| Title: | Measuring Omnichannel Service Quality: The Case of Buy-Online-Pick-up-in-Store (BOPS) |
| Issue Date: | 2022 |
| Subject: | Ciências Sociais, Ciências sociais Social sciences, Social sciences |
| Scientific areas: | Ciências sociais Social sciences |
| URI: | https://hdl.handle.net/10216/141614 |
| Source: | 12th AMA SERVSIG Conference |
| Document Type: | Resumo de Comunicação em Conferência Internacional |
| Rights: | restrictedAccess |
| Appears in Collections: | FEP - Resumo de Comunicação em Conferência Internacional |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 533300.pdf Restricted Access | SERVSIG 2022 Book of Abstracts | 3.03 MB | Adobe PDF | View/Open |
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