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Author(s): Teresa Fernandes
Rita Cardoso
Title: Measuring Omnichannel Service Quality: The Case of Buy-Online-Pick-up-in-Store (BOPS)
Issue Date: 2022
Subject: Ciências Sociais, Ciências sociais
Social sciences, Social sciences
Scientific areas: Ciências sociais
Social sciences
Source: 12th AMA SERVSIG Conference
Document Type: Resumo de Comunicação em Conferência Internacional
Rights: restrictedAccess
Appears in Collections:FEP - Resumo de Comunicação em Conferência Internacional

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SERVSIG 2022 Book of Abstracts3.03 MBAdobe PDF    Request a copy from the Author(s)

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