Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/123651| Author(s): | Manoel Vitor Pratte Santos |
| Title: | Negative customer experience in lifestyle hotels: A Netnography perspective. |
| Issue Date: | 2019-11-12 |
| Subject: | Economia e gestão Economics and Business |
| Scientific areas: | Ciências sociais::Economia e gestão Social sciences::Economics and Business |
| DOI: | 10.34626/9pfv-fd48 |
| TID identifier: | 202564231 |
| URI: | https://hdl.handle.net/10216/123651 |
| Document Type: | Dissertação |
| Rights: | restrictedAccess |
| Appears in Collections: | FEP - Dissertação |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 364015.pdf Restricted Access | NEGATIVE CUSTOMER EXPERIENCE IN LIFESTYLE HOTELS: A NETNOGRAPHY PERSPECTIVE. | 9.69 MB | Adobe PDF | View/Open |
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