Please use this identifier to cite or link to this item: https://hdl.handle.net/10216/123651
Author(s): Manoel Vitor Pratte Santos
Title: Negative customer experience in lifestyle hotels: A Netnography perspective.
Issue Date: 2019-11-12
Subject: Economia e gestão
Economics and Business
Scientific areas: Ciências sociais::Economia e gestão
Social sciences::Economics and Business
TID identifier: 202564231
URI: https://hdl.handle.net/10216/123651
Document Type: Dissertação
Rights: restrictedAccess
Appears in Collections:FEP - Dissertação

Files in This Item:
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364015.pdf
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NEGATIVE CUSTOMER EXPERIENCE IN LIFESTYLE HOTELS: A NETNOGRAPHY PERSPECTIVE.9.69 MBAdobe PDF    Request a copy from the Author(s)


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