Please use this identifier to cite or link to this item: https://hdl.handle.net/10216/122074
Author(s): Teresa Teles de Almeida
Title: The Impact of Communication and Leadership in the Optimisation of Service Processes
Issue Date: 2019-07-10
Subject: Outras ciências da engenharia e tecnologias
Other engineering and technologies
Scientific areas: Ciências da engenharia e tecnologias::Outras ciências da engenharia e tecnologias
Engineering and technology::Other engineering and technologies
TID identifier: 202398072
URI: https://hdl.handle.net/10216/122074
Document Type: Dissertação
Rights: openAccess
Appears in Collections:FEUP - Dissertação

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