Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/89971| Author(s): | Andreea Flavia Balaceanu |
| Title: | The emotional labor of a customer oriented approach - A case study in the low-budget hospitality segment |
| Issue Date: | 2015-12-09 |
| Subject: | Economia e gestão Economics and Business |
| Scientific areas: | Ciências sociais::Economia e gestão Social sciences::Economics and Business |
| TID identifier: | 201395916 |
| URI: | https://hdl.handle.net/10216/89971 |
| Document Type: | Dissertação |
| Rights: | restrictedAccess |
| Appears in Collections: | FEP - Dissertação |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 37440.pdf Restricted Access | The emotional labor of a customer oriented approach - A case study in the low-budget hospitality segment | 864.95 kB | Adobe PDF | Request a copy from the Author(s) |
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