Please use this identifier to cite or link to this item:
https://hdl.handle.net/10216/59886| Author(s): | Patrício, Lia Raquel Neto Martins de Lima |
| Title: | Enhancing service delivery systems through technology : a multidisciplinary perspective applied to internet banking |
| Issue Date: | 2005 |
| Date: | 2005 |
| Description: | Tese de doutoramento. Gestão e Engenharia Industrial. 2005. Faculdade de Engenharia. Universidade do Porto |
| Subject: | Serviços Web |
| Other Identifiers: | oai:digitool.fe.up.pt:5478 |
| URI: | http://hdl.handle.net/10216/59886 |
| Related Information: | FEUP SDI RiFEUP |
| Document Type: | Tese |
| Rights: | openAccess |
| Appears in Collections: | FEUP - Tese |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Resumo.pdf | Resumo | 21.68 kB | Adobe PDF |  View/Open |
| Texto integral.pdf | Texto integral | 2.4 MB | Adobe PDF |  View/Open |
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