Repositório Aberto da Universidade do Porto: Search

Search

Search:
for

Current filters:

Start a new search

Add filters:

Results/Page | Sort items by In order Authors/record

Results 1-10 of 12 (Search time: 0.039 seconds).

previous
1
2
next

Item hits:

Issue Date	Title	Author(s)	Type
2016	Dimensions and outcomes of experience quality in tourism: The case of Port wine cellars	Teresa Fernandes; Mariana Cruz	Artigo em Revista Científica Internacional
2014	The role of servicescape as a driver of customer value in experience-centric service organizations: the Dragon Football Stadium case	Teresa Fernandes; Sara Neves	Artigo em Revista Científica Internacional
2018	Social media and sports: driving fan engagement with football clubs on Facebook	Leonor Vale; Teresa Fernandes	Artigo em Revista Científica Internacional
2018	Sharing Dissatisfaction Online: Analyzing the Nature and Predictors of Hotel Guests Negative Reviews	Teresa Fernandes; Filipa Fernandes	Artigo em Revista Científica Internacional
2020	Understanding drivers and outcomes of lurking vs. posting engagement behaviours in social media-based brand communities	Teresa Fernandes; Ana Castro	Artigo em Revista Científica Internacional
2018	UNDERSTANDING CUSTOMER BRAND ENGAGEMENT WITH VIRTUAL SOCIAL COMMUNITIES: A COMPREHENSIVE MODEL OF DRIVERS, OUTCOMES AND MODERATORS	Amélia Carvalho; Teresa Fernandes	Artigo em Revista Científica Internacional
2016	Unfairness in consumer services: Outcomes of differential treatment of new and existing clients	Teresa Fernandes; Ana Andrade	Artigo em Revista Científica Internacional
2019	Relationship quality determinants and outcomes in retail banking services: The role of customer experience	Teresa Fernandes; Teresa Pinto	Artigo em Revista Científica Internacional
2020	Service with a piercing: Does it (really) influence guests perceptions of attraction, confidence and competence of hospitality receptionists?	Luisa Helena Pinto; Vieira, BP; Teresa Fernandes	Artigo em Revista Científica Internacional
2019	Consumer brand engagement, satisfaction and brand loyalty: a comparative study between functional and emotional brand relationships	Teresa Fernandes; Mariana Moreira	Artigo em Revista Científica Internacional