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Results 1-10 of 21 (Search time: 0.244 seconds).
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Issue DateTitleAuthor(s)Type
2016Dimensions and outcomes of experience quality in tourism: The case of Port wine cellarsTeresa Fernandes; Mariana CruzArtigo em Revista Científica Internacional
2015Public e-procurement impacts in small-and medium-enterprisesTeresa Fernandes; Vítor VieiraArtigo em Revista Científica Internacional
2013Reassessing Relationships in Consumer Markets: Emotion, Cognition, and Consumer Relationship IntentionTeresa Fernandes; João ProençaArtigo em Revista Científica Internacional
2016Determinants of brand relevance in a B2B service purchasing contextMariana Gomes; Teresa Fernandes; Amélia BrandãoArtigo em Revista Científica Internacional
2014The role of servicescape as a driver of customer value in experience-centric service organizations: the Dragon Football Stadium caseTeresa Fernandes; Sara NevesArtigo em Revista Científica Internacional
2016Unfairness in consumer services: Outcomes of differential treatment of new and existing clientsTeresa Fernandes; Ana AndradeArtigo em Revista Científica Internacional
2010The impact of the Internet upon bank marketingproenca, jf; Teresa Fernandes; Marta SilvaArtigo em Revista Científica Internacional
2016Customer Engagement and Loyalty: A Comparative Study Between Service ContextsTeresa Fernandes; Fábia EstevesArtigo em Revista Científica Internacional
2016How to engage customers in co-creation: customers' motivations for collaborative innovationTeresa Fernandes; Pedro RemelheArtigo em Revista Científica Internacional
2017The effect of self-checkout quality on customer satisfaction and repatronage in a retail contextTeresa Fernandes; Rui PedrosoArtigo em Revista Científica Internacional