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Results 1-10 of 23 (Search time: 0.045 seconds).
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Issue DateTitleAuthor(s)Type
2016Dimensions and outcomes of experience quality in tourism: The case of Port wine cellarsTeresa Fernandes; Mariana CruzArtigo em Revista Científica Internacional
2014The role of servicescape as a driver of customer value in experience-centric service organizations: the Dragon Football Stadium caseTeresa Fernandes; Sara NevesArtigo em Revista Científica Internacional
2018Customer Engagement in Social Network Brand Communities: Drivers and Impact on Brand LoyaltyTeresa Fernandes; Ana CastroArtigo em Livro de Atas de Conferência Internacional
2018Social media and sports: driving fan engagement with football clubs on FacebookLeonor Vale; Teresa FernandesArtigo em Revista Científica Internacional
2018Sharing Dissatisfaction Online: Analyzing the Nature and Predictors of Hotel Guests Negative ReviewsTeresa Fernandes; Filipa FernandesArtigo em Revista Científica Internacional
2020The Rise of the Machines? Understanding Consumers' Motivations to Use Automated Service TechnologiesElisabete Oliveira; Teresa FernandesResumo de Comunicação em Conferência Nacional
2019Towards a Better Understanding of Consumers' Willingness to Disclose Personal InformationTeresa Fernandes; Nuno PereiraArtigo em Livro de Atas de Conferência Internacional
2020Understanding drivers and outcomes of lurking vs. posting engagement behaviours in social media-based brand communitiesTeresa Fernandes; Ana CastroArtigo em Revista Científica Internacional
2017Dimensions and Outcomes of Customer Experience: a Study on Retail Banking ServicesTeresa Fernandes; Teresa PintoLivro de Atas de Conferência Internacional
2020Millennials Engagement and Loyalty to their Loved Brands on Social MediaTeresa Fernandes; Inês InverneiroArtigo em Livro de Atas de Conferência Internacional