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Results 41-50 of 63 (Search time: 0.236 seconds).
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Issue DateTitleAuthor(s)Type
2018Sharing Dissatisfaction Online: Analyzing the Nature and Predictors of Hotel Guests Negative ReviewsTeresa Fernandes; Filipa FernandesArtigo em Revista Científica Internacional
2019Drivers and deterrents of music streaming services purchase intentionTeresa Fernandes; Guerra, JArtigo em Revista Científica Internacional
2019Consumer brand engagement, satisfaction and brand loyalty: a comparative study between functional and emotional brand relationshipsTeresa Fernandes; Mariana MoreiraArtigo em Revista Científica Internacional
2019Relationship quality determinants and outcomes in retail banking services: The role of customer experienceTeresa Fernandes; Teresa PintoArtigo em Revista Científica Internacional
2020Understanding drivers and outcomes of lurking vs. posting engagement behaviours in social media-based brand communitiesTeresa Fernandes; Ana CastroArtigo em Revista Científica Internacional
2019Customer Engagement in Social Network Brand Communities: Drivers and Impact on Brand LoyaltyTeresa Fernandes; Ana CastroArtigo em Livro de Atas de Conferência Internacional
2020Service with a piercing: Does it (really) influence guests perceptions of attraction, confidence and competence of hospitality receptionists?Luisa Helena Pinto; Vieira, BP; Teresa FernandesArtigo em Revista Científica Internacional
2019Towards a Better Understanding of Consumers' Willingness to Disclose Personal InformationTeresa Fernandes; Nuno PereiraArtigo em Livro de Atas de Conferência Internacional
2019Material constituído por um conjunto de casos de estudo, no âmbito da u.c. Web Marketing e Comércio Electrónico, do Mestrado em Gestão de ServiçosTeresa FernandesPublicação Didática
2020From Fandom to Fad: Are Millennials Really Engaged With and Loyal to Their Loved Brands on Social Media?Teresa Fernandes; Inês InverneiroArtigo em Revista Científica Internacional